Awesome support Agent Front-End 2.1.2

The Agent Front-end add-on for Awesome Support provides a simple interface for your agents to handle basic ticket tasks on the front-end. This can be useful when your agents are not your employees or are vendors and you don’t want to grant them access to all the functions of your WordPress admin agent dashboard in wp-admin. With the Agent Front-end add-on your agent can perform the following tasks on the front-end: View a list of open tickets that are assigned to them (if they’re the primary agent on the ticket) Reply to tickets including adding attachments to the tickets Close Tickets Change the status of a ticket. View a list of closed tickets that were assigned to them