Free
Gutenberg Optimized: Yes, High Resolution: Yes, Compatible Browsers: Firefox, Safari, Opera, Chrome, Edge, Compatible With: WPML, Software Version: WordPress 6.4.x, WordPress 6.3.x, WordPress 6.2.x, WordPress 6.1.x, WordPress 6.0.x, WordPress 5.9.x, WordPress 5.8.x, WordPress 5.7.x, WordPress 5.6.x, WordPress 5.5.x
Updated at | 01/11/2024 (a year ago) |
Virus check | N/A |
File size | N/A |
Download times | 0 |
Major company websites use a “Was this helpful?” feature at the end of articles and help pages to understand how well the users receive their content. But how do you implement this functionality in a WordPress site?
The “Helpful” plugin offers a ready-to-use solution to implement this feature to your WordPress site.
Specifically, the plugin provides the functionalities to generate the survey on the front-end, a back-end dashboard to monitor the feedback received, data export capabilities, and a new dedicated block editor sidebar. In addition, we also included 92 customization options to adapt the front-end layout and plugin behavior based on your specific needs.
Discover the performance of the articles with the tools provided in the plugin dashboard.
Feature of the plugin dashboard:
You can export two different reports with feedback data. Specifically:
In addition to the positive or negative rating, you can optionally receive an extended textual comment from the user. This feature can be used to know what the users liked/disliked about an article.
From the plugin options, you can also modify the behavior of this feature by configuring:
The plugin adds the “Helpful” section in the sidebar of the post editor. Here you can:
Apply the “Was This Helpful?” Form in Custom Positions
You can position the form alternatively at the end of the article (this is the default approach and the most common solution used on the web) or at the beginning of the article.
Show the Ratings on the Front-End
You can optionally display the number of received feedback in the feedback buttons displayed on the front-end.
Customize the Buttons
You can customize the aspect of the feedback buttons based on your preference and the website style. The possibilities are:
Layout Customizations
Select a side-by-side or stacked layout for the “Was this helpful?” form. In addition, configure paddings, margins, and borders of the elements.
Typography Customizations
You can apply the typographic style of your website to the elements generated by the helpful plugin with dedicated Typography and Color options.
Text Customizations
You can configure the text displayed in the front-end form with dedicated plugin options. Use this feature to translate the layout in your language or to match the tone and voice of your brand.
Select Your Favorite Button Icons
Select between multiple dynamic SVG for the feedback buttons icons. Note that you can also recolor these icons based on your preferences with the color options available in the plugin settings.
You can, at any time, reset the database with the feedback received by the users. Consider using this feature after applying significant changes to your website content.
The plugin can optionally limit the number of ratings that a single user can submit to the same post. The following two technical solutions are adopted:
Configure which WordPress user roles can access the plugin’s menus and functionalities.
The plugin can handle a “Was this helpful?” form applied to over 100k articles. From the plugin options, you can configure the maximum number of posts displayed in the dashboard and other technical parameters used to perform the post analysis.
The plugin is translation-ready. You can translate it with translation plugins like WPML, Loco Translate, etc., or with translation editors software like Poedit.
Please see the official plugin documentation for more information on installing, updating, and using the plugin.
You can alternatively purchase yearly plans for 1, 5, or 25 websites. For more information, please see the Helpful Pricing Section on our portal.
03.09.2024 - v1.12 - Bug fix 01.09.2024 - v1.10 - Bug fix 30.08.2024 - v1.09 - Bug fix 30.08.2024 - v1.08 - Major back-end UI update - The "Feedback" menu has been added - New options added 20.06.2024 - v1.05 - Fixed a bug causing JavaScript errors in the block editor when enabled with custom post type 24.10.2023 - v1.04 - The "Itemized Feedback" report type has been added - Refactoring 11.09.2023 - v1.03 - Fixed a CSS issue that prevented the SVG icons from being properly displayed on Safari - Fixed PHP warnings 25.05.2023 - v1.02 - The form can now be added with a shortcode - The dynamic SVG icons of the form are no longer loaded with file_get_contents() but are stored in PHP variables - The "Feedback" column has been added to the post listing menu of all the post types - The form can now be conditionally displayed based on the user's capability - An option to automatically hide the feedback for posts older than the specified number of days has been added - Other minor improvements 09.03.2023 - v1.01 - Initial release
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